Helpdesk & Support

I was responsible for managing and maintaining the company's CCTV systems, including both DVR (Digital Video Recorder) and NVR (Network Video Recorder) setups. My tasks involved installing and configuring cameras, setting up recording equipment, and ensuring that all systems operated effectively to provide reliable security surveillance. I also monitored the CCTV network to ensure proper functionality and addressed any technical issues that arose, whether it was related to hardware, software, or network connectivity.

In addition to maintenance, I worked on optimizing the CCTV systems for better performance, ensuring that they met security requirements and provided clear footage for monitoring purposes. I collaborated with security teams to define camera placements and angles to cover critical areas, and I made sure the data from the CCTV systems was stored securely to prevent unauthorized access. My experience with both DVR and NVR allowed me to maintain a high level of security and operational efficiency within the company's surveillance system.